OUR SERVICES

To ‘serve and protect’ your business

We employ top industry professionals, and coupled with advanced systems and processes, we deliver superior standards of service, security, compliance, oversight and most importantly results.

Everything we do revolves around client integrity. Ensuring that client representation is fully compliant with all regulatory and legal framework is our number one priority. This is particularly important when it comes to the National Do Not Call Registry and the Australian Privacy Principles.

Call recordings and our in-house Quality Assurance team offer an unparalleled ability to provide instant feedback to agents, management and training personnel. This guarantees precise oversight and superior consumer engagement.

Contact us now to explore solutions for:

 Membership drives and renewals

  • B2B
  • B2C
  • Expressions of interest (EOIs)
  • Live call transfers from our agents to your agents
  • Research
  • Surveys
  • Customer service
  • Overflow assistance